Work from home for a remote call center

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Telecommute to work from home work as a remote call center agent

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Mak Doodle U - work from home as a remote call center operator

In this section we will explore the option of working from home as a remote call center operator. We provide companies that will hire you for these roles.

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The internet and better call-routing technology, as we talked about in our introduction to telecommuting, allows companies to outsource their order-taking, sales and problem-solving calls to home-based workers.
Home-based workers are loyal and turnover is low. This is because home workers are in a position they want to be in. This benefits the companies that contract you.
Home-based operators are typically contractors that are paid for each minute spent on the phone. This is another great benefit to the companies that hire you. A company can save cost by having operators when needed without paying for them when the need is not there.
Compensation usually ranges in the $8 an hour area. Compensation will vary depending on the number of calls you take per hour. Jobs for order takers often pay less. The better-paying jobs typically require that you have sales skills. Depending on the company and role you might find certain educational or work background requirements.
This is real work and you are the “company” to the clients that you speak to on the phone. Because of this call centers have rules regarding distractions. Typical home environment noises like babies and pets will not be allowed. You may find companies that have rules that their contractors have dedicated offices with doors to minimize background noise. You will need a dedicated phone line, a computer and high-speed Internet access to meet the minimum requirements for most of these companies.

Here is a list of reputable companies that hire home based call center operators:

Alpine Access is the premier provider of customer service solutions using home-based employees.

LiveOps provides best-in-class on-demand call center technology, as well as virtual call center services through our network of over 20,000 independent home agents.

Arise Virtual Solutions, Inc. was founded as Willow CSN Incorporated in 1997, the home-based sales, customer service and technical support concepts have become some of the fastest-growing business segments in America.

West at Home is an award-winning service from West Corporation, the nation's leading provider of outsourced communication solutions. West at Home utilizes thousands of home-based agents located across the country.